• General Information
• • Manufacturer
  • Acronis, Inc
  • Manufacturer Website Address
  • http://www.acronis.com/en-au
  • Brand Name
  • Acronis
  • Service Name
  • Advantage Premier
  • Product Type
  • Service

Acronis Advantage^® Delivers Enhanced Support and Maintenance to Customers Worldwide

Designed to meet the customer service, support, and troubleshooting demands of our home and corporate customers, the Acronis Advantage program provides a variety of support options including a self service, pay-per-incident or subscription plan.

An enhanced self-service knowledge base library, expanded pay-per-incident support, and three subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs. For the Acronis^® line of corporate products, the first year subscription of either the Acronis Advantage Standard or Premier level of service is included.

The Acronis Advantage program offers:

• A personalized and flexible array of services
• Premier service levels featuring fast response times to critical issues
• Direct interaction with knowledgeable Acronis support professionals
• Help for organizations in meeting their service level agreement (SLA) and Continuity of Operations Programs (COOP) requirements